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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stephanie Young

March 30, 2023

5  out of  5
rating by Stephanie Young
"Jacob has been my agent for a few years now. He is very prompt in getting any necessary paperwork that I need, and he is very thorough with any questions that I may have. He is certainly recommended by me! Thanks for all that you do Jacob from State Farm!"
We responded:
"Thank you Stephanie for the kind words. We couldn't do what we do without clients like yourself. We appreciate you."
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Rick Keeling

February 10, 2023

5  out of  5
rating by Rick Keeling
"Jacob and his staff have done a terrific job of handling our insurance needs. They take care of our Home, Life and auto policies."
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MaxineM333

December 21, 2022

5  out of  5
rating by MaxineM333
"Jacob Hiers himself answered the phone when I first called. He took his time with me 1 hour and 8 minutes to be exact walking through my Statefarm offerings side x side at the time with my Progressive insurance explaining what each piece of coverage means on the policy and how it applies to me.Fielding all of my questions and putting a lot of concerns at bay through his patience, knowledge and layman’s explanation. It was a no-brainer to switch Jacob Hiers Statefarm as my new insurer. 6 months later I called again and Mr. Hiers answered close to Thanksgiving Holiday (day before actually). Once again he put concerns and questions I had to rest on other drivers using my car sparingly while I would be out of country for a few weeks in addition to what that would do to my drive safe app since I would not be there to drive. Mr. Hiers always patient, always explaining and informing, would always lead me back to using his services as a customer. I can honestly say nowhere else in my life past or current have I ever received the level of service I receive here."
We responded:
"Thank you so much Maxine for the kind words. I always appreciate receiving this type of feedback, as this is our goal with our clients. Thank you for your valued relationship."
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Rekelia Davis

November 26, 2022

5  out of  5
rating by Rekelia Davis
"The BEST STATE FARM AGENCY IN ATLANTA ,GA they are absolutely amazing people and they will meet your expectations for car insurance, rental insurance and life insurance!!!"
We responded:
"Thank you so much for your review. We really appreciate it and are happy we have been able to assist you."
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Marietta Gator

November 21, 2022

5  out of  5
rating by Marietta Gator
"For once, an insurance agent offered to save me money- and actually saved me thousands per year. Prompt and responsive, I couldn’t recommend Jacob Hiers more!"
We responded:
"Thank you so much! We are so glad we were able to help!"
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Cindy Nunnally

October 24, 2022

5  out of  5
rating by Cindy Nunnally
"Super helpful and nice! Very informative!"
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Cole Packard

September 16, 2021

5  out of  5
rating by Cole Packard
"No one on site but pretty good phone service"
We responded:
"I am sorry for any inconvenience Cole. I am currently understaffed, so sometimes we don't have people in office. If you ever need to set up a time to meet, please let me know."
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Grace Padgett

February 2, 2020

5  out of  5
rating by Grace Padgett
"Very thorough and helpful!"
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Drew Crumbley

December 17, 2019

5  out of  5
rating by Drew Crumbley
"I recently received a quote from Josh McLendon and I couldn’t have been more pleased. Wonderful guy and you will be glad you did business with him!"
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Freedom Schultheiss

December 4, 2019

5  out of  5
rating by Freedom Schultheiss
"Jake... Jacob... Jay... TJ "...from StateFarm" Obviously only one of them can answer the phone call but whomever does, I know the service I receive will be outstanding... regardless of who's wearing the khakis that day! Ever since my first conversation with TJ last summer, I've consistently experienced one or more of the following while doing business with this agency, depending on the purpose for my call/visit: ⅞ Willingness to answer my questions • Understood & accommodated my insurance needs • Witty sense of humor • professional knowleablethe available options, discounts & coverages, ability to explain everything in a language I can easily comprehend. THIS specific StateFarm agency has definitely stepped up the customer service aspect of selling insurance. A welcome change from your typical insurance company!"
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Lafayette Crawford

August 9, 2019

5  out of  5
rating by Lafayette Crawford
"Great conversation today with Jacob Hiers about their practice of protecting families. He took the time to share valuable information with me and it is great to know the agency does more than just protect cars and homes. Thanks Mr. Hiers! Kudos to you for protecting the most valuable resource "LIFE" and enriching communities!!"
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Ronda Calhoun

August 7, 2019

5  out of  5
rating by Ronda Calhoun
"I have had my home and auto insurance with Jacob Hiers State Farm Agency for a year now and have been very pleased with the insurance rates, professionalism, and service that I have received. Jacob and his office staff has been super helpful (thru phone or email) in handling any changes that needed to take place, and very prompt to answer any questions I have had. Highly recommended!"
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Antonio Rogers

August 2, 2019

5  out of  5
rating by Antonio Rogers
"I’ve gotten a great life insurance policy from here. Their representative Jasmine made sure the process was simple and straight to the point. She gave me an amazing offer that was affordable and suited me best."
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Frank Rivera

July 31, 2019

5  out of  5
rating by Frank Rivera
"I recently started a life insurance policy here. Their representative, Heart, was very helpful, and walked me through the process with ease. I was concerned about costs, at first, but their prices were fair and affordable for the plan I wanted. I'm very happy with the policy I now have, and will continue to work with them in the future."
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Robert Sigman

July 8, 2019

5  out of  5
rating by Robert Sigman
"Amazing customer service- very helpful for all my needs."
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James Segrest

June 6, 2019

5  out of  5
rating by James Segrest
"Great Agent and wonderful service"
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TeQuila Bailey

May 21, 2019

5  out of  5
rating by TeQuila Bailey
"Awesome customer service! I had the pleasure of working with TJ. He was very thorough, answered all of my questions, and made sure I received the plan that best fit me."
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Yolanda Roberson

May 7, 2019

5  out of  5
rating by Yolanda Roberson
"I received outstanding service from State Farm. They have a strong team of dedicated professionals."
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Jennifer English

April 30, 2019

5  out of  5
rating by Jennifer English
"Always helpful and friendly! Great customer service!"
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Fernando Batista

April 19, 2019

5  out of  5
rating by Fernando Batista
"Jacob Hiers and Misty Weslowski are wonderful people who make it their goal to help their clients. Not only do they offer affordable rates but they provide an incredible customer service experience that reflects their commitment and compassion for their clients. I trust them to have my best interest at heart and to help me protect my home and family from unexpected loss. Thank you, Misty, for all your help."
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Savannah Moak

March 25, 2019

5  out of  5
rating by Savannah Moak
"I have both a car insurance policy and a rental/jewelry policy with Jacob. He has always been very knowledgeable on any questions I have had with my policies. He was able to compare multiple coverage scenarios quickly so that I could choose the policy that would work with my budget. He and his staff are very responsive. If I send an email I get a response that same day. Overall great customer service!"
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Elizabeth Omolara Cooper

March 25, 2019

5  out of  5
rating by Elizabeth Omolara Cooper
"Prompt and excellent service. I really appreciate the help I received with my claims even after hours."
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Marc Bartlett

March 20, 2019

5  out of  5
rating by Marc Bartlett
"Excellent service and always super helpful!"
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Lilly Griffiths

March 19, 2019

5  out of  5
rating by Lilly Griffiths
"Spoke with TJ Eyler regarding some issues, he did listen and stated he would look into them and get back to me. That afternoon TJ called and shared the information that I had requested. TJ was really easy to work with and I highly recommend him and State Farm. Bob G"
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Mark Dunn, jr.

March 16, 2019

5  out of  5
rating by Mark Dunn, jr.
"I was recommended to his office by some friends. I was immediately greeted with a smile and handshake. Jacob listened to all of my needs, created a policy best suited to save me money every month, and his accessibility is top notch. He does not send me an overwhelming amount of emails or unnecessary phone calls. I've never had a better experience with an insurance agent and he has a customer for life."